Lead problem solving team to analyze and resolve internal/external issues.
· Lead/participate scrap reduction and process improvement projects with other functions.
· Identify and eliminate non-standardized work practices and establish alternative procedures for contingency.
· Participate in Design Reviews, PFMEA and Control Plan development and plan appropriate actions to reduce RPN.
· Coordinate PPAPs for outsourcing of the operations, supplier resourcing, internal machine moves, new machine installation, rework processes, etc.
· Evaluate Process Change Requests and implement the changes through PPAP / PTR per GKN standards and customer requirements.
· New product and process launch validation through APQP.
· Understand process variation and take preventive measures.
· Manage Product/Process Deviation requests and work with customers for approval.
· Perform compliance and system effectiveness audits to insure adherence to company policies, procedures and customer specific requirements.
· Work with Supplier Quality group to resolve supplier related issues to ensure defect free product.
· Ensure compliance to IATF Standards & other Customer Specific Requirements.
· Evaluate and report progress of team toward established goals and objectives.
· Track and Report Quality KPIs for the respective area / customer.
· Train associates in both theory and application of quality tools such as statistics, inspection methods, problem solving, process analysis and improvement.
· Keep abreast of new developments and techniques within the quality field.
· Organize and present data to management for decision making.
· Resolve disputes with internal and external customer involving product quality.
· Respond to customer inquiries concerning product, service and deliveries.
· Participate in technical discussions with both customers and suppliers.
· Provide input to department budget and work to control costs.
· Comply with all company and departmental policies and procedures.
· Responsible for communicating when there is an issue affecting the Environment, Health, Safety or Quality to his / her respective Manager
Degree Level - Bachelor's Degree