Vice President of Operations, Long Term Supports & Services

Vice President of Operations – Long Term Supports & Services (North Carolina)

Join a mission-driven team making a real difference in communities across North Carolina!

Do you have a passion for helping people live their best lives? Are you ready to lead programs that empower individuals with intellectual and developmental disabilities and mental health challenges to achieve their goals? If so, Monarch NC wants you on our team.

As Vice President of Operations, you will oversee Monarch’s Long Term Supports & Services division, guiding programs that provide high-quality, trauma-informed care. This leadership role is critical to ensuring individuals have the resources and support they need to thrive in their homes and communities.

What You’ll Do:

• Lead and manage long-term services for individuals with developmental and intellectual disabilities and mental health needs.
• Oversee clinical and administrative operations delegated by the Chief Operations Officer.
• Develop and implement strategies that promote growth for individuals served, staff, and the organization.
• Ensure program quality, regulatory compliance, and best practices in partnership with our Performance Improvement team.
• Collaborate with the Education department to deliver training and maintain compliance with regulatory requirements.
• Monitor financial performance and sustainability of programs.

What We’re Looking For:

• Education: Bachelor’s degree in Human Services required; Master’s preferred.
• 7+ years working with individuals with intellectual or developmental disabilities.
• 4+ years of management experience in this field.

Why Work With Us:
We know that supporting our team is just as important as supporting the people we serve. That’s why we offer:

• Employee Care Fund for staff facing unexpected hardships.
• Comprehensive Medical, Dental, and Vision Insurance (full-time employees).
• Paid Time Off plus 10 paid company holidays.
• Eligibility for the Student Loan Forgiveness Program.
• Employee Development Program and Retirement Plan.
• Referral bonuses and Employee Assistance Program.
  …and much more!

Make an impact where it matters most—right here in North Carolina. Join us in empowering people to live, learn, work, and participate fully in their communities.

Apply today and help us build a stronger future for individuals and families across the state!