Quality Assurance Lead
UNC Charlotte
Part-Time
Closes on Tuesday, June 2, 2026
Job Description
- The Quality Assurance Lead provides statewide and hub-level leadership to ensure high-quality, consistent, and reliable implementation of mentor and evaluator services under the Early Educator Support (EES) program. This role leads the development of quality standards, tools, and processes that support fidelity of implementation, including the design and execution of inter-rater reliability activities and other calibration efforts.
- The Quality Assurance Lead guides and supports a hub-based team of mentors, evaluators, and partners who provide mentoring and evaluation services to lead teachers in nonpublic settings who hold or are eligible to hold a North Carolina Birth through Kindergarten (BK) license. The position also strengthens communication and alignment between state and hub offices and the field by maintaining consistent procedures, ensuring clear and consistent messaging to mentors, evaluators, site administrators, and partners, and fostering collaboration across hubs. In addition, the Quality Assurance Lead will provide direct mentoring and/or evaluation services to teachers.
- The Quality Assurance Program Lead: Leads, inspires, and sets a high standard of excellent practices through the development of inter-rater reliability studies and by serving as a liaison between the UNC Charlotte EESLPD Office and the evaluator/mentors, including partners, in the assigned Region.