Information Technology Infrastructure Administrator

OWASA is currently looking for a dedicated individual to join our team as an IT Infrastructure Administrator. This position plays a crucial role in maintaining, optimizing, and securing our organization's IT infrastructure. 

Key responsibilities include: 

• Infrastructure Management: Oversee the design, implementation, and maintenance of our organization's IT infrastructure, including servers, networks, storage systems, and virtualization platforms. 
• System Monitoring and Troubleshooting: Monitor system performance, identify potential issues, and proactively resolve any technical problems to ensure the availability and reliability of critical systems. 
• Security Enhancement: Collaborate with the security team to implement and maintain robust security measures, including firewalls, intrusion detection systems, and access controls, to safeguard our infrastructure from threats and vulnerabilities. 
• Backup and Disaster Recovery: Establish and maintain data backup and recovery procedures to ensure business continuity in case of data loss or system failures. 
• Capacity Planning: Analyze system capacity and performance trends to anticipate future infrastructure needs and recommend upgrades or expansions as necessary. 
• Documentation: Maintain accurate and up-to-date documentation of infrastructure configurations, procedures, and troubleshooting processes. 
• Collaboration: Work closely with cross-functional teams, including IT support, development, and operations, to ensure seamless communication and alignment of infrastructure initiatives. 

Successful candidates should have: 

• Minimum of 4 years’ experience as an Infrastructure Administrator or a similar role, demonstrating a deep understanding of IT infrastructure components and systems.  
• Bachelor’s degree in information technology, Computer Science, a related field, or equivalent combination of education and work experience. 
• Proficiency in configuring and managing Windows and Linux servers, networking equipment, and virtualization technologies (Hyper-V preferred). 
• Familiarity with cloud platforms (Azure preferred) and hybrid infrastructure setups. 
• Strong knowledge of security best practices and experience implementing security measures within an infrastructure context. 
• Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. 
• Exceptional communication and interpersonal skills, with the ability to work collaboratively in a team environment.​ 
• Relevant certifications (e.g., Network+, Security+, Microsoft Certified: Azure Administrator, etc.) are a plus. 

Team members are our most important resource. Pay and Benefits include: 

• Salary Range is $80,682 - $120,918 
• Membership in the NC Local Government Employee Retirement System  
• 5% Employer 457 Deferred Compensation contribution  
• Retirement Health Savings account 
• Employer paid Health, Dental, Vision, Life insurance, Dependent Life, Long-term Disability  
• Vacation, Sick, Personal, Bereavement and Parental Leave; 12 Paid Holidays  
• Educational Reimbursement 
• Cell Phone Stipend 
• Bonus Pay for Additional Certifications and/or Education   
• Ability to transfer unused sick leave from preceding NC Local Government or State agency employer 
• Much, much more! 

Team members are our most important resource. OWASA is an Equal Opportunity Employer, and we value diverse experiences. We provide competitive pay and benefits in a safe, rewarding work environment. Visit www.owasa.org to apply for this excellent opportunity. This recruitment will close October 2, 2026.