Feedback Labs Fall 2024 InternshipsWhy apply for a Feedback Labs Internship?

Feedback Labs is a nonprofit organization that believes people are the best experts in their own lives, and they should ultimately drive the policies and programs that impact them. In order to make feedback the norm in aid, philanthropy, nonprofits, and government, Feedback Labs collaborates to create incentives, support feedback-related tools and training, and foster a community of people and organizations committed to listening.

Our team is dynamic and growing. We work smart, we work hard, and we have fun. As a Feedback Labs intern, you will work closely with the team, be trusted with great responsibility, and push the organization forward. Past interns have helped create new products, transformed our marketing and communication strategies, and written blog articles. Joining Feedback Labs is ​a ​chance ​to ​work ​with ​a ​fun ​and ​exciting team, ​learn ​from ​some ​of ​the ​most ​creative ​types ​in ​the sector, and be supported to take the next big step in growing your career. You are a great fit for our team if:

• Infinitely adaptable;
• Driven and hungry to succeed;
• Able to create your own direction and roll with the punches;
• Collected and proactive under pressure;
• The perfect balance of thoughtful and action-oriented;
• Kind to those around them;
• Committed to changing the world.

• Listen first. Adapt second. Include always. We embody our mission by equitably seeking feedback and incorporating what we hear into our actions and decision making.
• Be overly collaborative. We are intentional about seeking out diverse stakeholders and supporting them to work together. We focus on what’s best for the field as a whole, not just ourselves.
• Leverage power where it lies for a more equitable society. We use our influence in the field to work where we can leverage and change existing power structures to shift decision-making toward greater equity.
• Demonstrate low hierarchy and extreme accountability. We believe everyone we encounter has the ability to contribute, and we support each other by following through with our commitments to our team, partners, and mission.
• Delight, amaze, and fail forward with ease and grace. We strive to serve our members, our mission, and each other in a way that feels magical.

The Details

The internship will run from September 16, 2024 to December 20, 2024.

Though Feedback Labs is based in Washington, DC, you do not need to be! We encourage all applicants, US-based and international, to apply. The internship will be conducted remotely with the opportunity to come into the office if you are based in the local area.

You must be available for a minimum of 20 hours per week for a part-time internship. If you are working in another time zone, the expectation is that at least 50% of your working hours overlap with Feedback Labs’ core working hours (10am-4pm ET).

Compensation:

This is an unpaid internship, but Feedback Labs offers a reimbursement of $100 per week for part-time interns (for a total of $1400 for the Fall semester), and $200 per week for full-time interns (for a total of $2800 for the Fall semester), for expenses that may be used to cover rent, food, supplies, or any other items that allow you to participate as your full self. Feedback Labs offers other benefits to all interns, including professional development funds and other learning opportunities. We are also happy to work with selected candidates to apply for academic credit where permitted by hosting institutions.

This internship is an opportunity to hone your unique skill set. Do you like strategic thinking? Research? Writing? When you apply for an internship, please indicate your order of preference for the following internship tracks, and we will try to match you to the role that best matches your interests depending on availability.

Strategy

Feedback Labs collaborates with funders and nonprofit platforms to create incentives for organizations to improve their feedback practices. As a Strategy Intern, you will support leaders in the field to design, test, develop and scale rewards for organizations that have great feedback practices. You will dive into data and research to help us build better incentives for feedback. You will also apply your excellent communication skills, organizational ability, and attention to detail to help Feedback Labs and its collaborators work effectively together. There is flexibility for the Strategy internship to be part-time (20-30 hours/week, weekly reimbursement up to $100) or full-time (31-40 hours/week, weekly reimbursement up to $200).

Tools & Training

Each year, Feedback Labs offers training on collecting, analyzing, and responding to feedback to hundreds of nonprofits, foundations, and government officials. Join the Tools & Training team to support the delivery of these training initiatives, like the Feedback Crash Course, peer-learning exchanges, and deep dives into important topics like Feedback for Equity. You will use your excellent communication skills, creativity, and attention to detail to help develop, contextualize, and implement our products at scale, support tracking essential metrics, and research ways to improve our training. In this role, you will learn valuable curriculum design and project management skills, in addition to having the opportunity to interact directly with Feedback Labs’ partners and trainees. Please note that the Tools & Training Internship is a part-time internship requiring a minimum of 20 hours per week with a weekly reimbursement amount up to $100.

Community

As a Community Intern, you will work closely with the Community Pillar (Director of Community and Equity, and the Community Associate). Tangibly, you will assist the team with communications and blog support, engage members through our prospective community outreach initiatives, flagship LabStorm meetings, landscape research, and create a repository of feedback resources related to equity and social impact.

If you love brainstorming on the best ways to engage people and have a passion for applying an equity lens to feedback, you should apply for this internship/practicum! Ideal candidates are MSW/social work students currently enrolled in an accredited social work program. We can be flexible and accommodate practicum program dates as needed. There is flexibility for the Community internship to be part-time (20-30 hours/week, weekly reimbursement up to $100) or full-time (31-40 hours/week, weekly reimbursement up to $200).

Show us who you are! Please fill out the Feedback Labs internship application form. Applications will be accepted on a rolling basis through August 23, 2024, with preference given to applicants that apply by August 16th, 2024.

Please avoid submitting photos of yourself in your application documents.

About the Hiring Process

We will use the following hiring process to consider candidates.

• Written application via Typeform
• Screening Call (10-15 mins)
• Second interview (~30 min)

Commitment to Diversity: We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply. Research supports that self-selecting out of potential professional opportunity is particularly common among individuals with minoritized identities or identities that are marginalized in professional spaces such as BIPOC individuals, LGBTIQ+ individuals, persons with a disability, neurodivergent individuals, and individuals with a history of institutionalization (e.g. incarceration, immigration detainment, inpatient treatment, or chronic hospitalization). We invite you to share how your unique identities, background, and experiences could add to our team.

Accessibility: Closed captioning is available during all Zoom interviews. If you need assistance accessing this feature, please let your interviewer know at the start of your interview!

We’re committed to running an inclusive and accessible application process. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to jobs@feedbacklabs.org.

Venue: We conduct interviews over Zoom, with the camera off during the screening call round and camera on during the second interview. If you are unable to turn on the camera for any reason, please reach out in advance. Interviewees are invited to update their Zoom names with their pronouns.

Feedback Labs seeks to build a diverse team that reflects and amplifies the diversity of voices that need to be heard within societies from around the world. Feedback Labs encourages applications from people of all races, genders, orientations, ethnicities, backgrounds, and identifications, and strives to ensure an inclusive and affirming work environment for all. If you need assistance or accommodations due to a disability, please contact us at jobs@feedbacklabs.org.

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