Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patient’s care Meet or exceed the performance measures established by the Practice Management Dept. Order and maintain the inventory, and stock in the area according to the policies and procedures established by the Practice Management Dept. and Central Supply Follow establish policy and procedures related to the position Participate and contribute in a team-based environment Maintain a team supportive attendance record Understand and deliver quality customer service that is consistent with the Polyclinic’s efforts in becoming a High Performance Organization Follow OSHA/WISHA (including usage of PPE) guidelines Follow HIPAA regulations Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations