Collects data from patient charts to complete forms, prior authorizations and schedule appointments as needed Documents and reports the information and data collected in a retrievable understandable and readable format Putting together with charts Prior Authorization Faxing/scanning Documents information acquired and services implemented in the patient health record Communicates openly with patients, caregivers, and other healthcare professionals regarding patient care Uses effective professional communication skills and tools to acquire and disseminate relevant information to patients, caregivers, and health care providers across the continuum of care