Global Operations Development Analyst Program

Locations: Charlotte, NC, USA; Dallas Metro, TX, USA; Jacksonville, FL, USA; Phoenix Metro, AZ, USA

• Dallas Metro: Dallas, Addison, Plano, and Fort Worth
• Phoenix Metro: Phoenix and Chandler

Job Description & Program Overview

About Bank of America

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Global Operations (GO) Overview:

GO delivers integrated operations solutions for all lines of business, staff support areas and the broader enterprise, including operations teams in our global regions. Globally, GO manages the critical systems and multiple platforms needed to maintain the enterprise’s market-leading positions in key segments, including deposits, payment products, consumer lending, wealth management, small business and middle-market lending, treasury services, investment banking, and sales and trading.

Overview:

The Global Operations Development Program is a 2 year rotational development program designed to provide  participants pursuing a Bachelor’s or bachelor’s direct to Master’s degree, opportunities focused on operational line of business functions supporting our technology and operations businesses within Bank of America. Participants are involved in a variety of activities designed to foster teamwork, influencing, leadership of processes and/or projects that will drive results and demonstrate Bank of America’s vision and culture. 

What You’ll Do

Two year rotational program including 1-year assignments within Global Operations lines of business

Explore Potential Tracks:

• Business Controls
• Operations Management
• Project/Change Management

What We Offer

• An opportunity to develop your skills through formal and on-the-job training
• Peer and mentor relationships that provide ongoing coaching and development feedback throughout the program
• Collaboration across teams to develop business acumen and gain exposure to multiple areas across the organization
• Connections with senior leaders through educational speaker events
• A focus on developing networking skills through connections within projects, intern-specific program, and engagement events
• A formalized approach to establishing goals and expectations for the summer through our performance management process

What are we looking for?

Required Skills:

• Pursuing a bachelor’s or bachelor’s direct to master’s degree from an accredited college or university
• Graduation date between November 2024 – August 2025
• Work experience 0-3 years
• Minimum 3.2 GPA preferred

Desired Skills:

• Strong analytical skills
• Solid organizational skills, excellent planning ability, and project management skills
• Ability to communicate effectively in both written and verbal communications
• Demonstration of leadership
• Ability to demonstrate adaptability and flexibility in a changing environment
• High standard of professionalism
• Strategic thinker with the ability to translate tactics into broader application across multiple audiences
• Sound judgment and the ability to deal with ambiguity and high pressure situations
• Ability to navigate in a highly matrixed environment
• Ability to inspect and understand a business end-to-end (process & risks)
• Ability to influence change adoption, lead quality focus
• Flexibility in exploring a variety of business areas
• Bank of America is unable to consider candidates that will require visa sponsorship now, or in the future, for this specific role

Training:

Participants receive an orientation to Bank of America with overviews on the history, culture, business organizations, and program structure. Participants also participate in a learning curriculum,  receive on-the-job training, attend executive speakers series, and join networking events with other peers and associates from across Bank of America.