Credit Administrator

We are seeking a detail-oriented and proactive Credit Administrative Assistant to support our credit team and ensure smooth, accurate processing of customer and financial information. This role handles customer communication, documentation, and credit-related tasks that help maintain efficient daily operations.

STAline Waterworks is a Charlotte, NC based distributor of waterworks products and related items to contractors and municipalities. Our focus is on building strong and trusted relationships with our customers by delivering superior service, quality products and dynamic solutions. STAline offers a professional, friendly and safe working environment, along with a comprehensive benefit package and competitive pay based on skillset, experience, and motivation.

Job Requirements:

• Associate’s degree or equivalent from a two-year college or technical school; or a minimum of six months related work experience and/or training, or equivalent combination of education and experience.
• Ability to read and write general business correspondence.
• Ability to interpret reports, procedures, and policies.
• Ability to effectively present information and respond to questions from managers, customers, or public.
• Ability to search files and databases and compile information gathered.
• Ability to apply common sense understanding to carry out instructions furnished in oral, written, or diagram form.
• Ability to work effectively in a cross-functional team environment.

Job Responsibilities:

• Support the organization’s credit team by performing customer onboarding tasks and assisting with financial documentation processes.
• Promptly respond to customer inquiries via telephone and electronic mail.
• Process customer credit applications.
• Retrieve Dun & Bradstreet reports for credit managers to assess customer financial stability, creditworthiness, and payment history.
• Organize and record financial and compliance‑related documents.
• Create new customer records in designated operating systems.
• Complete customer waivers and forward to appropriate parties.
• Assist with cash application.
• Process credit card payments from customers as needed.
• Perform other duties as assigned.

STAline Waterworks is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.