Consumer Access Specialist Part Time

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Part time

Shift:

Night (United States of America)

Address:

1035 RED BUD RD NE

City:

CALHOUN

State:

Georgia

Postal Code:

30701

Job Description:

Work Schedule: Monday - Thursday 5p-11p

• Verifies insurance eligibility and benefits, obtains pre-authorizations, and coordinates with utilization management to ensure timely patient access and compliance requirements.

• Registers patients accurately for services, collects demographic and insurance information, and minimizes duplicate medical records.

• Performs Medicare compliance reviews, issues Advance Beneficiary Notices of Noncoverage, and ensures accurate documentation of payer decisions and patient interactions.

• Creates patient financial responsibility estimates, collects payments, establishes payment plans, and performs cashiering and cash reconciliation functions.

• Delivers excellent customer service by coordinating communication across departments, supporting patient experience initiatives, and maintaining operational coverage for assigned areas and PBX functions as needed.

Knowledge, Skills, and Abilities:

• Mature judgement in dealing with patients, physicians, and insurance representatives

• Working knowledge of Microsoft programs and familiarity with database programs

• Ability to operate general office machines such as computer, fax machine, printer, and scanner

• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion

• Ability to communicate professionally and effectively, both verbally and written

• Ability to adapt in ever-changing healthcare environment

• Ability to follow complex instructions and procedures, with a close attention to detail

• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies

• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties

• Knowledge of computer programs and electronic health record programs

• Basic knowledge of medical terminology

• Exposure to insurance benefits; ability to decipher insurance benefit information

Education:

• Associate [Preferred]

• High School Grad or Equiv [Required]

Field of Study:

• N/A

Work Experience:

• 1+ customer service [Preferred]

• 1+ relevant healthcare [Preferred]

• 1+ revenue cycle [Preferred]

Additional Information:

• N/A

Licenses and Certifications:

• Certified Healthcare Access Associate (CHAA) [Preferred]

• Certified Revenue Cycle Rep (CRCR) [Preferred]

Pay Range:

$15.89 - $25.43

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Gordon

Schedule: Part time

Shift: Night

Req ID: 152248824