Clinical Knowledge and Skills  Demonstrates clinical competence in the direct care of patients/significant others in established area of practice, considering developmental differences among patients Demonstrates basic knowledge of common disease processes and treatments, including pertinent diagnostic/laboratory testing and medical/nursing interventions; familiar with preventative health measures related to population served Demonstrates a proactive approach to patient care, focusing on addressing each patient’s individual and family needs at the time of service; communicates identified needs in a timely manner Utilizes evidence-based approaches with patients/families/caregivers to support self-management, self-efficacy, and health-promoting behavior change Collaborates with patients/significant others and other members of the healthcare team to establish goals and priorities to meet patients’ immediate and future needs; Actively participates in the care team to ensure that patient needs and preferences are incorporated into the comprehensive plan of care Using population-specific knowledge and clinical expertise, contributes to the continual assessment and effective management of the health needs of assigned patient populations Performs telephone triage with particular emphasis on assessment, problem/priority identification, and decision-making Demonstrates knowledge, skills, and technical ability in medication/treatment administration; administers prescribed medications correctly, with knowledge of proper dosage, route, site, and possible side effects Provides accurate, up-to-date clinical information to patients consistent with professional nursing scope of practice and accepted CareMount Medical practice standards, policies, and protocols Performs authorized technical procedures competently (e.g., EKG, phlebotomy, starting/ monitoring IVs, selected laboratory tests, etc.) as may be required in clinical practice area Seeks validation/guidance from physician or other provider and nurse colleagues when necessary