Esri Summer Internship Program -Technical Support

Esri

Internship
Closes on Tuesday, December 31, 2024

Job Description

Overview

Join Esri Summer Internship Program

Work with seasoned professionals who provide world-class technical support, ensuring our customers achieve success and make effective, smart geospatial decisions all around the globe.

As an intern, you will research problems, perform tests, and brainstorm with analysts to solve cases. We aim to provide you with a broad and engaging learning experience in a challenging but supportive environment, while you build a network of GIS professionals. You will have the opportunity to work on projects that matter to you, such as creating an app to speed emergency aid or examine the fracking industry with a 3D model, utilizing the skills you gain over the summer.

Responsibilities

What You'll Do

Sharpen your ArcGIS knowledge by training, collaborating, and presenting demonstrations on our various ArcGIS products (ArcGIS Pro, ArcGIS Desktop, etc.)

  • Work in a high energy, fast-paced, enthusiastic, and collaborative culture
  • Assist Analysts by researching and testing real-world customer issues
  • Shadow experienced Technical Support Analysts by observing calls, trouble shooting, testing, and working with various ArcGIS products
  • Collaborate with Leads to review potential software defects
  • Deliver several ArcGIS product presentations and one final project

Requirements

  • We seek students who are majoring in GIS, geography, environmental science, computer science, information technology or other relevant majors, who are currently enrolled in a 4-year bachelor’s, master’s, or PhD program at a university in the United States; undergrads must be in junior or senior standing
  • Able to complete a 12-week internship beginning in May or June 2025
  • Excellent customer service, troubleshooting, analytical, and problem-solving skill
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Program Timeline

  • Applications Accepted: September 1 – December 31, 2024 at 5:00 pm PST
  • Interviews: Students selected for phone interviews will be notified by email on a rolling basis October 2024 – January 31, 2025
  • Internship: 12 weeks beginning in late May or June
Internship 40 Esri
Esri Summer Internship Program -Technical Support - 140398