Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer Under direction and supervision of physician, administers medications, administers immunizations, EKGs, ear washes, and other patient services.  Assists in simple office and minor surgical procedures.  Assists with the education of the patient and/or family as directed by the physician Performs venipuncture under the direction of a physician or advance care practitioner Contacts patients as needed to give testing results instructions from the physician and scheduling of necessary visits.  Answers telephone inquiries and triage calls.  Responsible for all laboratory duties including drawing, spinning, prepping blood for testing and maintaining appropriate logs.  Acts as liaison between all independent lab services and the center