Part-Time IT Technician

The United States District Court and Probation Office for the Western District of North Carolina are seeking qualified applicants for the temporary part-time position of Information Technology Support Technician in Charlotte, NC.  This position provides technical support to the probation office and district court in areas including help desk, device management, and documentation.

REPRESENTATIVE DUTIES

• Provide IT help desk ticket triage
• Assist with onboarding and offboarding users
• Manage user accounts
• Manage mobile devices and workstations
• Update knowledgebase articles and IT documentation