Client Marketing & Success Coordinator

Role Overview

We're looking for a Client Marketing & Success Coordinator to join our growing Managed Marketing Services team.

This is an excellent opportunity for an early-career marketing professional looking to build expertise in digital marketing, SaaS technology, and client success. You'll work at the intersection of marketing, technology, and customer relationships, helping clients grow their business while becoming a trusted advisor on the PITCHcrm platform.

In this role, you'll manage marketing campaigns for a portfolio of approximately 15–30 golf course clients, lead onboarding and training sessions for new customers, and build long-term relationships that help clients get the most from PITCHcrm.

As part of a collaborative, growing team, you'll have meaningful ownership over your work, the autonomy to make decisions, contribute creative ideas, and see the direct impact your work has on client success.

Our Core Values

• We build together - great ideas come from collaboration.
• We own our work and take pride in delivering quality.
• We think creatively and are not afraid to try new ideas.
• We sweat the details because great marketing is built on consistency.
• We put our customers first and measure success by helping them grow.
• We stay curious, always learning and improving.

Your Responsibilities

This is a role with significant ownership where you'll become a trusted marketing partner for a portfolio of golf course clients. While no two weeks look exactly the same, you'll regularly:

• Manage marketing campaigns for a portfolio of approximately 15–30 golf course clients, owning projects from planning through execution.
• Build email marketing campaigns from concept through deployment while coordinating weekly marketing calendars.
• Create engaging social media content, flyers, graphics, and other marketing assets.
• Collaborate directly with clients to understand their goals, promotions, and seasonal priorities.
• Lead onboarding and training sessions that help new customers successfully adopt the PITCHcrm platform.
• Build long-term client relationships through regular communication, strategic recommendations, and ongoing support.
• Monitor campaign performance, identify opportunities for improvement, and use data to guide marketing decisions.
• Leverage AI-powered tools to develop campaign ideas, improve messaging, and increase productivity.
• Balance multiple client priorities while maintaining exceptional organization, attention to detail, and accountability.

What We're Looking For

• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• A creative mindset with a practical approach to solving problems.
• Comfortable presenting information, training customers, and teaching others.
• Ability to manage multiple projects, client needs, and deadlines at once.
• Self-motivated and capable of working independently while collaborating with a team.
• Marketing, communications, business, customer success, or related experience is preferred.
• Interest in golf or experience in the golf industry is a plus, but not required.

Why You'll Love This Role

This isn't a role where you'll work on just one brand. Every week, you'll help golf courses strengthen customer relationships and grow their businesses while creating new campaigns, solving unique challenges, and working directly with clients.

As a collaborative, growing team, you'll gain meaningful ownership early in your career, develop skills across digital marketing, SaaS, client success, and AI-powered marketing, and have the opportunity to contribute ideas that help shape both our clients' success and the future of PITCHcrm. We value curious, collaborative people who enjoy learning, solving problems, and making an impact.

Growth Opportunities

As PITCHcrm continues to grow, so can your career. This role provides opportunities to expand into areas such as:

• Client Success & Account Management
• Digital Marketing Strategy
• Marketing Operations
• Product Marketing
• Customer Education & Training
• Team Leadership

At PITCHcrm

Everyone on our team has the opportunity to contribute ideas, influence how we improve, and help shape the future of both our clients' success and PITCHcrm itself.

We look forward to hearing from you!