It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

On-site/Hybrid/Remote

Position Summary:

At NAVEX, we are offering a 9-week Customer Success Operations Internship in Summer 2024. You will get the opportunity to work with subject matter experts and thought leaders who will provide industry insights and hands-on learning experiences.

This is not your typical internship program of doing menial, tedious tasks. You'll gain firsthand experiences in a rapidly growing, innovative SaaS (software as a service) company unlike any other.
 

• Receive a robust on-boarding and training experience as well as on-going feedback throughout the program

• Virtual social events to network with fellow interns and NAVEX leaders

• Talent Talks to cultivate your professional skills through interactive workshops (e.g. Networking Techniques, Interviewing Best Practices, and more)

• Carry out interesting, hands-on tasks while developing a capstone project to present at the conclusion of the program

Learn, grow, and prosper -- all while enjoying a great company culture at NAVEX!
 

We Offer You:

• An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture

• Meaningful Work. Innovative products and solutions with real life impact for people and organizations

• Career Growth. Stellar training and an unwavering commitment to your growth and success

• Life Flexibility. Time to care for yourself, your loved ones, and your community

• Industry Leadership. A highly reputable, fast growing and consistently profitable organization

• Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice

What You Will Do:

• Support the migration of all customer training assets from Confluence to SharePoint

• Assist with internal CSO content brand alignment, ensuring training content and external connect is in line with CSO scope

• Evaluate processes and process blueprinting; developing and maintaining relevant process documentation where asked

• Support various administrative initiatives

• Support creation and distribution of PowerPoint decks

• Based on internship experience, provide feedback that may positively impact customer and employee experience, and support organizational efficiency

What You Will Need:

• An interest in operations and / or project management

• Detail-oriented with excellent follow through and reliability

• Strong organizational skills with the ability to multi-task and work efficiently

• The propensity to learn and assimilate new information quickly, and comfortability asking for feedback to accelerate our goals

• Experience using Salesforce.com is a plus, but not required

• Experience designing PowerPoint slides is a plus, but not required

• The ability to manage multiple tasks simultaneously and work within fixed deadlines

• Flexibility to adjust to a dynamic work environment

• Excellent verbal and written communication skills, presentation skills and a commitment to collaborate with people across a variety of levels with diverse backgrounds

NAVEX is an equal opportunity employer, including disability/vets.  

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!