Sales Associate

ABOUT THE ROLE

Mizzen+Main is seeking a highly motivated, energetic, and customer-focused Retail Sales Associate to join our growing team. As a Sales Associate, you will serve as a brand ambassador and help deliver an exceptional shopping experience for every customer. Applicants should possess a passion for fashion, strong interpersonal skills, and a drive to meet and exceed sales goals.

A DAY IN THE LIFE

• Demonstrate in-depth knowledge of Mizzen+Main’s products, values, and brand story, and always represent the brand with professionalism and enthusiasm.
• Engage customers with a personalized, consultative sales approach — assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
• Process all customer transactions accurately, including sales, returns, and exchanges, while maintaining a high level of customer satisfaction.
• Maintain a clean, organized, and visually appealing sales floor through effective and visual merchandising, folding, hanging, and replenishment of inventory.
• Execute store operations including opening/closing procedures, stockroom organization and replenishment, and daily upkeep tasks, while always prioritizing customer service.
• Stay up to date on in-store and online promotions, events, and new product launches to provide customers with timely and relevant information.
• Support and help execute in-store events in alignment with brand expectations and presentation standards.
• Actively participate in achieving store sales goals and contribute to a positive, team-oriented environment.
• Follow all company policies and procedures, including operational and safety guidelines.
• Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.