Public Safety Telecommunicator
UNC Charlotte
Full-Time
Closes on Sunday, September 27, 2026
Job Description
- Responds to emergency and non-emergency calls for assistance and information.
- Provides dispatch and communication support services for police (including rangers), fire, emergency, and related services.
- Operates a multi-line telephone console system, an alerting system, and LiveSafe
- alerting system translates information into the appropriate codes.
- Determines and assigns the level of priority of the call, and enters the data into a
- Computer-aided dispatch system for radio dispatch purposes.
- Performs crisis intervention services, asks vital questions to ensure the caller
- receives proper emergency response agency.
- Transfers Fire and Medical needs to the appropriate dispatch centers.
- Monitors and operates a radio console and computer equipment.
- Receives and responds to a variety of emergency and non-emergency services and complaints.
- Asks questions to interpret, analyze and anticipate the caller’s situation as to
- resolve problems, provide information, dispatch emergency services, or refer
- callers to other agencies.
- Dispatches and coordinates the responses of public safety agencies.
- Identify the appropriate number and type of equipment or apparatus to dispatch.
- Enters and modifies information into local, state, and national computer databases.
- Monitors and responds to a variety of technical systems and alarms.