Provides direct customer service and front desk assistance for assigned department to include but not limited to registering, scheduling, and verifying insurance and arriving patients.  Electronic eligibility verification, updating patient demographics, ensure required referrals and prior authorization are in place for patient visit. Manage No-show list. Schedules wait list, follow-up, x-ray, referral appointments Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.  Responsible for obtaining “expert” level knowledge of the inter-workings of various insurance plans and staying abreast of insurance plans in the process of being added, deleted, or changed.  Collection of co-pays, co-insurance, self-pay, fee-for-service, and payment on account Reconciles daily cash deposit in accordance cash balance policy and procedures.  Settlement of EDC credit card machines to include reconciliation of transactions against settlement May be required to analyze medical records and charge entry information for financial reimbursement within the guidelines and procedures. Work TES charge entry edits Adheres to policies, procedures, and regulations to ensure patient safety and regulations. May attend departmental meetings and provide constructive recommendations for areas improvement Other duties as assigned