Insurance Verification Follow-Up Specialist

About the role

As an Insurance Verification Follow-Up Specialist, you will make an impact by working with payers to resolve issues and facilitate prompt payment of claims. This position is highly focused on the resolution of insurance processing errors and denials. Payers include but are not limited to: Medicare, Medicaid, Blue Cross, and commercial health insurance carriers. You will be a valued member of the Cognizant team and work collaboratively with the primary team, other stakeholders and teams.

Schedule: M-F 8:00am-4:30pm EST

In this role, you will:

• Verify health insurance benefits to ensure coverage and eligibility prior to claims submission

• Follow-up regarding claim status

• Identifying and resolving any and all outstanding issues preventing claim resolution

• Ensure all required statements have been sent on accounts handled and request statements as necessary

• Properly handle all patient disputes, by obtaining all pertinent information and noting dispute on account and escalating to supervisor as necessary

• Assists in making outbound calls when necessary

• Performs other activities and responsibilities as assigned

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• High school diploma is required

• Minimum one year experience working with medical billing and insurance follow-up

• Must have experience in a hospital or agency environment with a proven track record of success in billing, reimbursement and follow up

• Experience working with EPIC

• Strong background in Medicare and Medicaid claims processing and reimbursement

These will help you stand out

• Experience utilizing IDC-10, CPT and HCPC coding systems and materials

• Experience working with UB 04 and HCFA 1500 claims

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation : Applications will be accepted until March 6, 2026.

The annual salary for this position is between $19.00 - $22.00 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting.

Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.