UIP: Visit Guest Relations Intern

The Internship
The Visit Program under the direction of the Undergraduate Admissions Office is responsible for maintaining front desk operations for the Gage Undergraduate Admissions Center Monday through Friday, 8:00 AM – 5:00 PM. This intern's general duties include timely and accurate processing of materials, internal and external relationship management with key constituencies, and program leadership for admissions-specific events.

Learning Experience
The student will gain a deep understanding of how a university operates by serving as the first point of contact for the campus community. Through their work at the front desk and at visit events, they will develop strong interpersonal skills and the ability to speak confidently about the value of a UNC Charlotte degree to families and high school counselors. By using tools like Slate and NinerQ, the student will move beyond basic office work to learn how data management and clear communication are used to support a large-scale recruitment operation, providing them with a solid foundation in professional problem-solving.

Outcomes
The expected outcomes include a student who is fully proficient in managing the logistics of a high-traffic visitor center and executing check-in procedures for campus tours. The intern will demonstrate the ability to handle professional phone and email correspondence, accurately process transcripts and mail, and assist in the successful rollout of major events for prospective students. By the end of the term, the student will have completed assigned research projects that contribute to the office’s goals and will be able to represent the university effectively in both daily operations and special Saturday programs such as Open House. On-Campus Employment (UNC Charlotte Departments Only) UNC Charlotte Career Center