STW: Peer Advisor - Peer Hub

Peer Advisors serve UNC Charlotte as paraprofessionals in the centralized Peer Hub located on campus within Niner Central and in partnership with the Division of Undergraduate Education.

Some of the benefits of becoming a Peer Advisor include:

• Real world leadership and problem-solving experiences.
• Specialized training in UNC Charlotte academic requirements and regulations.
• Experience working and collaborating with a team of other Peer Advisors.
• 1:1 mentorship with a graduate student Peer Guide for individual professional and career development.
• Option to develop a student advising topic project each semester with feedback and guidance from Peer Guides and professional staff.
• $12 per hour, 12 - 20 hours a week, flexible schedule available.

Trained Peer Advisors provide “on-demand” general advising services to undergraduate students, primarily freshmen & sophomores. Peer Advisors assist students to utilize academic systems like DegreeWorks, Student Self Service, Schedule Wizard, and CONNECT/Navigate. Peer Advisors provide on campus resource referrals for academic and non-academic concerns and facilitate students to the appropriate resource(s) for their needs. Peer Advisors work with students through various interactions including 1:1 meetings (in person & virtual), small group advising support (in person & virtual), phone calls, and email.

Specific responsibilities include:

• Assist students with general advising needs such as: creating class schedules, searching & registering for classes, understanding academic planning tools & software, locating the most appropriate academic support resources, explaining academic policies, and preparing students for their academic advising appointments.
• Be responsive to students' concerns and follow up if questions cannot be answered during the first interaction.
• Communicate any provided student advising services & referrals for the awareness and follow up of assigned Academic Advisor.
• Appropriately refer students to Academic Advisors or other university faculty/staff for academic and non-academic concerns.
• Become familiar with academic regulations and university core requirements through assigned training and self-directed study.
• Actively participate in weekly mentoring & development meetings to advance individual professionalism, team collaboration, critical thinking, interpersonal ‘soft’ skills, & holistic customer/client needs awareness toward post-graduation career readiness.
• Advertise the Peer Advising Hub to all undergraduate students through group sessions, campus events, email, and phone outreach.
• Represent the university as a student ambassador at selected university events such as Admitted Students' Day, New Student Orientation, Registration Week, etc.
• Provide support to Academic Advising Centers and Peer Hub partner offices by working on projects and outreach campaigns that include but are not limited to: assisting with group advising presentations, new student orientation registration, records/financial aid requirements, and pre-registration outreach.

Specific requirements include:

• Must be an undergraduate Sophomore, Junior, or Senior and have completed at least one full-time semester at Charlotte.
• Must have and maintain a cumulative GPA of 3.0 or higher.
• Must be enrolled full-time at UNC Charlotte during Fall 2026.
• Must have above average communication & interpersonal skills and/or the desire to develop them.
• Must have the ability to maintain confidentiality in compliance with FERPA.
• Must be available to complete new hire training (in person and Canvas) prior to start of classes.
• Must have availability to work throughout the full term including "no class" days when university offices are open (ex. Spring/Fall Recess, intersession).
• Must be eager to serve current and prospective students.

Position is for Summer 2026 with potential to continue through Fall 2026.