STW: Peer Advisor - Peer Hub

UNC Charlotte Niner Central Peer Hub

Student Temp Wage
Closes on Monday, March 31, 2025

Job Description

Peer Advisors serve UNC Charlotte as paraprofessionals in the centralized Peer Hub located on campus within Niner Central and in partnership with the Division of Undergraduate Education.

Some of the benefits of becoming a Peer Advisor include:

  • Real world leadership and problem-solving experiences.
  • Specialized training in UNC Charlotte academic requirements and regulations.
  • Experience working and collaborating with a team of other Peer Advisors.
  • 1:1 mentorship with a graduate student Peer Guide for individual professional and career development.
  • Option to develop a student advising topic project each semester with feedback and guidance from Peer Guides and professional staff.
  • $12 per hour, 12 - 20 hours a week, flexible schedule available.

Trained Peer Advisors provide “on-demand” general advising services to undergraduate students, primarily freshmen & sophomores. Peer Advisors assist students to utilize academic systems like DegreeWorks, Self Service Banner, Schedule Wizard, and CONNECT/Navigate. Peer Advisors provide on campus resource referrals for academic concerns and facilitate students to the appropriate resource(s) for their needs. Peer Advisors work with students through various interactions including 1:1 meetings (in person & virtual), small group advising support (in person & virtual), phone calls, and email.

Specific responsibilities include:

  • Assist students with general advising needs such as: creating class schedules, searching & registering for classes, understanding academic planning tools & software, locating the most appropriate academic support resources, explaining academic policies, and preparing students for their academic advising appointments.
  • Be responsive to students' concerns and follow up if questions cannot be answered during the first interaction.
  • Communicate any provided student advising services & referrals for the awareness and follow up of assigned Academic Advisor.
  • Appropriately refer students to Academic Advisors or other university faculty/staff for academic and non-academic concerns.
  • Become familiar with academic regulations and university core requirements through assigned training and self-directed study.
  • Actively participate in weekly mentoring & development meetings to advance individual professionalism, team collaboration, critical thinking, interpersonal ‘soft’ skills, & holistic customer/client needs awareness toward post-graduation career readiness.
  • Advertise the Peer Advising Hub to all undergraduate students through group sessions, campus events, email, and phone outreach.
  • Represent the university as a student ambassador at selected university events such as EXPLORE, WCIDWAMI, Admitted Students' Day, New Student Orientation, Registration Week, etc.
  • Provide support to Academic Advising Centers and Peer Hub partner offices by working on projects and outreach campaigns that include but are not limited to: assisting with group advising presentations, new student orientation registration, records/financial aid requirements, and pre-registration outreach.

Specific requirements include:

  • Must be an undergraduate Sophomore, Junior, or Senior.
  • Must have a cumulative GPA of 3.0 or higher.
  • Must be enrolled full-time at UNC Charlotte during Spring 2025 and Fall 2025.
  • Must have excellent communication & interpersonal skills and an ability to maintain confidentiality.
  • Must complete new hire training (in person and Canvas) prior to start of classes.
  • Must be eager to serve current and prospective students.

Position is for Summer 2025 but may have potential to continue through Fall 2025.

On-Campus Employment (UNC Charlotte Departments Only) 12-20 UNC Charlotte Niner Central Peer Hub
STW: Peer Advisor - Peer Hub - 149534