Intern, Loyalty Products - Product Owner (Summer 2026)

How you'll help us Keep Climbing (overview & key responsibilities)

Delta has built one of the world's leading loyalty programs by investing in innovative and creative ways to engage new and existing Members. Our SkyMiles program drives record-setting growth, strong Net Promoter Scores, and world-class partnerships. It is the foundation of our successful cobrand card portfolio, which continues to outperform industry benchmarks.

As a Product Owner Intern, you'll gain hands-on experience supporting the development of loyalty and financial products, including the American Express Cobrand portfolio. You'll work alongside experienced Product Owners, Analysts, and cross-functional teams to help translate business needs into product enhancements and customer experiences.

This role is designed for students who are curious about digital product development and want exposure to how strategy, analytics, and customer insights come together to build outstanding products.

Key Responsibilities

• Assistwith research and analysis that informs the product vision, roadmap, andfeature prioritization for loyalty and financial products.

• Supportproduct backlog management by helping refine feature ideas, writing draftuser stories, and preparing acceptance criteria with guidance.

• Partnerwith product owners to document requirements and help coordinatecross-functional discussions with UX, engineering, analytics, andmarketing teams.

• Helpreview customer and performance data to identify opportunities for productimprovements and engage in problem-solving discussions.

• Shadowproduct owners during sprint ceremonies and participate in agile ritualsto understand how digital work gets delivered.

• Contributeto presentation materials, updates, and deliverables that support partnerand stakeholder engagement.

• Ensurecompliance and risk management for financial products in partnership withlegal and regulatory teams.

• Championagile best practices and foster a culture of continuous improvement.

What You'll Gain

• Opportunityto shape one of the most recognized loyalty programs globally.

• Leadershipin a high-impact, customer-centric role.

• Insightinto how financial and digital product strategies are created andexecuted.

• Opportunitiesto collaborate with senior leaders, partners, and cross-functional teams.

• Mentorshipfrom experienced product and loyalty professionals.

What you need to succeed (minimum qualifications)

• Pursuinga bachelor's degree in Business, Finance, Computer Science, or a relatedfield.

• Interestin digital product development and customer-focused problem solving.

• Abilityto analyze information, communicate effectively, and work in acollaborative environment.

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Familiaritywith agile concepts is a plus but not required.

• Knowledgeof payment systems, credit card programs, or airline industry is a plus.

Benefits and Perks to Help You Keep Climbing

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here