This is a 40 hour per week position.  To be eligible, students must be currently attending UNC Charlotte, not taking summer classes, and be enrolled for the fall semester.    

The Summer Conference Assistant acts as the liaison between Conferences, Reservations and Event Services (CRES) department, other departments across campus and various summer conference groups and camps. The role of the Conference Assistant will encompass the final stages of the pre-planning process, on-site registration and all tasks involved to ensure smooth and successful events. The Summer Conference Assistant will be required to facilitate weekly meetings and provide on-site assistance for groups. In addition, they will be required to effectively evaluate each event for future planning.

Must be a UNC Charlotte student enrolled in Spring and Fall 2024 semesters and not enrolled in any 2024 summer classes.

Departmental Preferred Experience, Skills, Training/Education:

• Dependability in work attendance and performance
• Above average administrative ability in Microsoft Office programs (Word, Excel, Access and Outlook) and daily office tasks 
• Strong organizational leadership skills
• Thorough attention to details
• High levels of customer service
• Professional image and tidy appearance
• Knowledge of campus and community resources
• Strong oral and written communication skills
• Time management and multitasking skills
• Ability to effectively work with a variety of conference groups and attendees of all ages 
• Ability to work in a team environment

Day-to-day tasks may include but are not limited to:

• Calling and/or emailing clients to follow up on needs to meet deadlines
• Working within event planning software and scheduling programs such as 25Live and Iris Coordinator 
• Addressing client's questions and/or concerns outside of office hours that may arise
• Updating databases, spreadsheets and filing and organizing paperwork 
• Communicating with campus partners including Athletics, Dining, Facilities, Housing, Parking, etc. 
• Checking in on catered meals along with groups eating in dining halls
• Ensuring room setups are accurate and appropriate equipment and/or personnel is present before client arrival
• Being the point of contact for questions during group check-in and check-outs
• Picking up and delivering parking passes and other materials as needed

Special Notes to Applicants:

• Work approximately 40 hours a week (May 20, 2024 – August 2, 2024) with flexible scheduling including evenings and weekends
• Display previous work experience in an administrative or customer service capacity
• Must be in good academic and judicial standing (not on disciplinary probation) with the University (records will be verified)
• Candidates selected for employment will be subject to criminal background checks

Other Benefits:

• Monthly stipend
• On-Campus Housing provided (for duration of position)