Our Technology team is looking for a Business Solutions Intern! This position will work closely with our Tech team and other key stakeholders to support the day-to-day operations, configuration, and maintenance of our TMS platform Revenova, a third-party Salesforce app. This internship provides an excellent opportunity to develop your skills in software administration, problem-solving, and business analysis while contributing to the success of our organization.

The Ally Logistics team is committed to hustling each day, because #HUSTLE (http://allylogistics.com/hustle) means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics. (https://allylogistics.com/careers/)

KEY ATTRIBUTES FOR SUCCESS:

• HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values (https://allylogistics.com/company/hustle) say it all.

• HUNGRY: A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.

• SMART: We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.

JOB DUTIES / RESPONSIBILITIES:

• Assist in the configuration, customization, and maintenance of TMS platform

• Support users by troubleshooting and resolving system issues

• Assist in documenting system processes and best practices

• Collaborate with the Tech team to implement new features and enhancements

• Participate in testing and validation of new software implementations and updates

• Provide support in training end-users on Salesforce functionality and best practices

ADDITIONAL PERKS:

• Comprehensive training program to set you up for success

• Ongoing professional development opportunities

• In-office gym with strength equipment, cardio machines, and pelotons

• Fully-stocked beverage cooler and espresso machine

• Various team activities and events throughout the year

QUALIFICATIONS:

A successful candidate must possess the following traits/skills:

• Currently pursuing or recently graduated with a degree in Management Information Systems, Business Administration, Computer Science, or a related field

• Basic understanding of ERP Configuration

• Strong analytical and problem-solving skills

• Attention to detail and ability to manage multiple tasks

• Experience with Excel

• Ability to work both independently and as part of a team

• Ability to work a minimum of 20 hours a week

WHAT YOU WILL GAIN:

• Hands-on experience with configuring and customizing ERP

• Experience with change management while implementing new automations

• Opportunity to develop critical business and technical skills

• Exposure to practical uses of AI in the workforce

• Experience with data governance, reporting, and dashboarding

• Visibility on the intersection of MIS and real business processes

• Further understanding of the business solutions process

ADDITIONAL INFO:

• This role is part-time (20-30 hours per week) and is compensated hourly.

• This is NOT a remote position.

• A cover letter is REQUIRED, even if it's brief. Tell us why you are a fit!

• Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

ACCOLADES & INDUSTRY AFFILIATIONS:

• One of the Inc. 5000 fastest-growing companies four years running

• One of West Michigan's Best and Brightest Employers

• Member of Women in Transportation