OVERVIEW:

First Citizens Bank offers an exciting summer internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the communities we serve. Come help First Citizens build for the future!

RESPONSIBILITIES:

In this role, you will:

* Be part of a dynamic team with interesting projects. Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.

* Attend professional development sessions, informational sessions, networking and community service events.

* Have a dedicated manager and program manager to help you navigate the bank and the internship program.

* Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.

* Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship

Additional Details:

• Support the Credit Resolution Group business units
• Perform advanced data analysis to identify factors that affect business profitability, growth, and efficiency
• assess current practices, collects information and industry trends, and creates specifications to support business operations
• Determine improvements or solutions to address identified issues
• Prepare technical reports by examining and summarizing data
• Source, compile, and interpret data, as well as analyze data for accuracy, efficiencies, and effectively communicates analysis output
• Provide daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices
• Assist in implementing recommended modifications and enhancements
• Determine overall business needs through analysis and reporting
• Suggest strategies to achieve company and department goals
• Assist in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group
• Produce reports based on data analysis, industry trends, and process capabilities, as well as convey patterns, problems, and areas of improvement

QUALIFICATIONS:

Required qualifications:

* High School Diploma or GED and 1 year of experience

* Currently enrolled at an accredited collegiate institution (during the time of the summer program)

* Ability to work 40 hours per week during the duration of the program

* Tableau or Power BI experience

Preferred qualifications:

* 3.0 minimum GPA

* Strong desire to learn and grow

* Possess a positive attitude, naturally curious and enjoys collaborating with others

* Strong verbal and written communication skills

* Critical thinking skills

* Ability to multitask

* Ability to adapt and adjust priorities based on business needs

* Ability to take direction and absorb information quickly

* Analytical data, business & software skills
* Interpersonal communication skills
* Working knowledge of Business Intelligence Software (Tableau, Cognos) as well as SQL