Participate in a 24-month Rotational Program that will provide a structured curriculum and on-the-job sessions that will expose you to broad skills, tools, and functional departments within the Sales & Distribution Organization.  Along with training and a core role within the Producer Helpdesk Sales Support organization, you will also experience two, six month rotations fully submerged within a different part of the organization.  From this, you will: Gain industry knowledge Enhance communication and presentation skills Review reporting practices and utilize analytical skills Learn and understand different work styles Formalize individual development plans Learn and live our corporate culture and values Access a very comprehensive repository of online self-development tools and resources Sales Support Representatives are Sales Agent champions who address sales support, product, content, and technical needs through a variety of activities: Build Agent sales success and loyalty through timely and effective interaction resolution, which includes; sales interaction support, resource navigation, managing escalations, engaging appropriate resources as needed to drive sales transaction completion, Provide interaction resolution updates using effective oral and written communication Interact with Sales Agents regularly via various communication channels; those channels may include inbound calls, inbound chats, inbound e-mails, or outbound calls as driven by business need Other duties and projects needed and assigned by business management