Intern, Operations Customer Center (OCC) CORE Technology (Summer 2026)

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines' Operations & Customer Center (OCC) is seeking qualified intern, available for Summer 2026 Summer work terms.

OCC Interns will be assigned to one of the teams that support Delta's 24/7 operation. The OCC is the "heartbeat" and nerve center of Delta's world-wide operations and is responsible for all tactical and strategic decision-making for any operational disruption in our worldwide network.

This OCC Intern will be assigned to our CORE Technology team that supports the enhancement and maintenance of applications for the OCC frontline, allowing the OCC to monitor & run the airline real-time.

Though individual responsibilities may vary, some examples are given below:

• Support the OCC businesstechnology team with project management of one or more of the 100+applications used by the frontline OCC teams

• Identify, document, and track operationalprocesses and how technology is used to support decision-making

• Support the classification ofteach product's usefulness & complexity to determine where to focus ITresources and which applications to retire, maintain or enhance

• Support the migrationof OCC applications to the cloud

What you need to succeed (minimum qualifications)

• Undergraduate studentsin pursuit of a bachelor's degree in Project Management, AviationManagement, Aviation Science, Business, STEM or similar 4-year degreeprogram

• Must be available towork May - August Summer 2026, Monday through Friday 8AM - 5PM workschedule

• Must be willing torelocate to Atlanta, GA for each of the three alternating semesters

• Willingness/ability tolearn new skills is required - be willing try new things and fail, learnfrom each experience and improve

• Willingness tobrainstorm with and leverage expertise of other team members, maintaininga team-first attitude with success of your team as top priority

• Candidate is team-orientedand highly supportive of continuous improvement methodologies

• Strong organizational,project management, and verbal/written communication skills are essential

• Proficiency inMicrosoft Office Suite, especially Excel & PowerPoint

• Must be comfortableworking in group and individual settings

• Consistently prioritizes safety and security of self, others, and personal data.

• Espouse Delta's values of honesty, integrity,and respect while maintaining a positive attitude

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Concentration orprevious experience in project management, aviation management orcommunications

• Successful candidateswill have familiarity and/or experience with one or more projectmanagement tools

• Familiarly with theAgile project management process

• Track record of seekingleadership roles including student and community organizations

• Passionate about afuture career in the aviation industry and serving Delta's customers

Additional Best Practices

· In this role:

o You should be able to listen and learn from people with many different perspectives

o You should be able to handle shifting priorities that come from the business needs

o You should be high performing and interested in driving for results

o You should be open to mentoring and learning as a method to grow and improve

Benefits and Perks to Help You Keep Climbing

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here