Drive Connection -- Community Engagement Team Leader / QP

Join Our Mission to Inspire Hope and Empower Lives in North Carolina!

Do you enjoy helping people achieve their goals and live their best lives?
Are you passionate about making a positive impact in your community?

Monarch NC, a trusted provider of high-quality, trauma-informed care for individuals with intellectual and developmental disabilities, mental illness, and substance use disorders, is seeking a Team Leader to guide our Community Engagement team in New Bern, North Carolina.

What You’ll Do

As a Team Leader, you’ll play a key role in supporting both staff and the individuals we serve. Your leadership will help create opportunities for people to reach their personal goals and live with dignity and independence. Responsibilities include:

• Supervising and mentoring team members while ensuring quality services.
• Serving as the Qualified Professional for assigned individuals and programs.
• Conducting assessments, monitoring progress, and facilitating person-centered plans.
• Coordinating with providers and natural supports to meet individual needs.
• Managing service requests, clinical authorizations, and compliance requirements.
• Reviewing documentation to ensure accuracy and adherence to service standards.

What We’re Looking For

To qualify, you must be a North Carolina Qualified Professional, which requires one of the following:

• Bachelor’s degree (non-Human Services) + 4 years full-time (or 8 years part-time) relevant experience
• Bachelor’s degree (Human Services) + 2 years full-time (or 4 years part-time) relevant experience
• Master’s degree (Human Services) + 1 year full-time (or 2 years part-time) relevant experience

Additional experience required:

• 3+ years working with person-centered support, behavioral plans, and daily living activities.
• 3+ years supporting individuals with intellectual and developmental disabilities in residential, community, or day program settings.
• 2+ years of management experience.

Why You’ll Love Working With Us

We value our team members and offer benefits that support your well-being and growth, including:

• Employee Care Fund for unexpected hardships like natural disasters or emergencies.
• Medical, Dental, and Vision Insurance (full-time employees).
• Paid Time Off plus 10 paid company holidays.
• Student Loan Forgiveness Program eligibility.
• Employee Development Program and career growth opportunities.
• Retirement Plan, Referral Program, and Employee Assistance Program.

…and much more!

Ready to Make a Difference?

Join us in empowering people with disabilities to live, learn, work, and thrive in their communities. Apply today and help us create brighter futures across North Carolina!