Assistant Director of Operations
UNC Charlotte
Full-Time
Closes on Saturday, December 19, 2026
Job Description
- Supervise, train, mentor, and evaluate a team of three Academic Credential Evaluators.
- Oversee the review and evaluation of domestic and/or international academic credentials for undergraduate admission.
- Assist in maintaining data integrity within the student information system and admissions CRM platforms.
- Analyze operational processes and recommend improvements to increase efficiency, accuracy, and service delivery.
- Ensure adherence to university, state, federal, and accreditation regulations related to admissions processing and student records.
- Partner with campus stakeholders, including Enrollment Management, Registrar, Information Technology, Institutional Research, and academic colleges to support admissions operations.
- Standard office environment with extended periods of computer use.
- Occasional evening or weekend work during peak admissions periods.
- Hybrid work eligibility may be available based on departmental needs and university policy.