Field Engineer

Field Engineer

Atlanta, GA

Hybrid

Contract

$23.99/hr - $28.99/hr

Every year, nearly 200 million travelers trust our client to get them where they're going. Take your career to new heights by working for this longstanding leader in air travel that services more worldwide destinations than any other airline.

We are looking for a Field Engineer to join our team for a contract, onsite in Atlanta, GA.

This is a short-term contract for a deployment project.

Required Skills & Experience

• Ability to deinstall/install IT equipment quickly and safely

• Ability to follow instructions and work independently

• Experience in large IMAC moves on a tight time frame

• Ability to follow test script to verify installation is correct

• Flexibility to work overnight shift if necessary

What You Will Be Doing

• Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

• Provides service and customer support during field visits or dispatches.

• Diagnoses errors or technical problems and determines proper solutions.

• Produces timely and detailed service reports.

• Documents processes.

• Collects and analyzes performance data to provide technical assistance.

• Ties workflow to schedule -Accurately documents solutions related to complex issues

• Creates workaround procedures when standard procedures have failed and ensures issues are resolved

• Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers

• Builds positive relationships with customers

• Ability to use a ladder

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Specialization:

• Technical Support