Administrative Support Associate
UNC Charlotte
Full-Time
Closes on Monday, December 21, 2026
Job Description
- Serve as Administrative Assistant/Office Manager for the CHESS Office of Finance & Personnel (F&P) and be responsible for monitoring and maintaining the College’s Office of Academic Technology budget and other assigned college sub-unit budgets, as well as supporting the day-to-day administrative operations of the office.
- Greet, assist, and direct guests, visitors, and students of the CHESS Office of Finance & Personnel.
- Remain calm and professional in all verbal communications with internal and external constituencies.
- Apply knowledge of programs, policies, and procedures to interpret and communicate information to meet the specific needs of students, faculty, and staff.
- Coordinate Finance & Personnel (F&P) meetings, training, working groups, and special projects, including scheduling, space reservations, materials, communications, and follow-up.
- Provide administrative coordination for recurring F&P activities, including departmental budget reviews, Business Update meetings, and other College-wide administrative functions as assigned.
- Track multiple assignments, deadlines, requests, and action items and follow up with responsible parties to support timely completion.
- Prepare and coordinate routine administrative transactions and documentation, including reimbursements, travel, direct/special payments, and other forms as assigned.
- Serve as the primary administrative coordinator for Finance & Personnel records management, maintaining organized electronic and hard-copy filing systems for financial, personnel, and administrative records.
- Maintain and update administrative spreadsheets, tracking tools, reference materials, recurring reports, and electronic repositories used by the Finance & Personnel Office.
- Retrieve and compile information from University systems and repositories; identify missing, incomplete, or inconsistent records and coordinate resolution with appropriate staff.
- Adhere to privacy and confidentiality policies to safeguard personnel and student information (i.e., FERPA and HIPAA).
- Serve as a resource for faculty and staff relating to travel, purchasing, and other university processes and procedures.
- Utilize conflict management techniques to resolve issues efficiently.
- Collaborate with other team members in order to de-escalate situations and solve problems.
- Complete 49er Requests, Purchase Orders, EPAF payments, and e-forms for the Office of Finance & Personnel, and other administrators in the Dean’s Office, as needed.
- Serve as Concur Delegate for all staff in the Office of Finance & Personnel. May serve as delegate in other departments when vacancies arise.
- Utilize Concur to reconcile P-Card expenses as needed.