Duties and Responsibilities

The Robinson Hall Box Office handles ticket sales for all Music, Dance and Theatre performances throughout the year. Students working as Box Office staff will assist patrons over the phone and in person with their ticket purchases and inquiries and also serve guests of Robinson Hall. They may also assist the Audience Services
Manager with various box office projects. Students will work some evenings and weekends based on the performance schedule.

Other Work Responsibilities

Student will be primarily responsible for selling tickets to Robinson Hall events using box office ticketing software. Sales will be done in person and over the phone. Student will also answer questions about upcoming events and assist prospective patrons. Excellent communication and customer service skills are required. Student must be prompt, reliable, and able to interact with the public in a polite and professional manner. Must be able to use web- based ticketing technology, POS devices and handle cash. Student will be required to execute cash sales and
handle credit card transactions according to university security guidelines. A criminal background check (paid for by the University) is required. Student will also assist the Audience Services Manager with various tasks as needed.

Schedule

Monday & Wednesday between 8am and 1pm, and evenings/weekends.