Service Technician

Position Overview:
We are seeking a self-motivated individual to join our growing team. RSI will provide training for the role to acquire knowledge needed to complete job duties. In this role, you'll be trained on roofing repair methods, safety standards, and leak investigations. Your role will include interacting with clients and developing appropriate repair process to solve client challenges. Candidates should have strong written and verbal communication skills.

Key Responsibilities: (all of these will be under guidance by Senior Staff member)

• Conduct leak investigations and repairs under the guidance of a Service Manager
• Assist in preparing written reports documenting findings during leak investigations.
• Perform jobsite observations to monitor quality, adherence to specifications, and schedule compliance.
• Maintain communication with clients, contractors, and internal team throughout the project lifecycle
• Stay up to date with building codes, manufacturer guidelines, and industry’s best practices
• Document findings through photographs, notes, and detailed drawings
• Abide by all safety requirements, including PPE, fall protection, and others

Qualifications:

• Prior experience in commercial roofing, roof consulting, or a related construction field is a plus but not required. We will train the right candidate!

• Ability to work independently and manage multiple tasks

• Excellent written and verbal communication skills

• Valid driver’s license and willingness to travel for site visits (up to 6 nights per month, on average).

• Exhibit professional and courteous behavior when interacting with clients.
• Must be able to climb ladders and have sufficient physical ability to stand or walk for prolonged periods of time
• Physical ability to perform job duties, including climbing ladders, working at heights, and standing for prolonged periods in various weather conditions.
• Proficiency with standard computer programs (Microsoft Office Suite and Acrobat).
• Must be able to prioritize tasks and work with internal team members to meet schedule and objectives
• Able to pass background check and drug screening.
• Able to work 8-hour days, weekdays, and occasional weekends.