Department Descriptions: 

This position will serve two Center both the University College Advising Center and the University Center for Academic Excellence. 

• The University College is the academic college for UNC Charlotte student who are undeclared and undecided. Our goal at University College is to support students with academic advising until they declare a major.
• The University Center for Academic Excellence provides academic support services and resources that increase learning effectiveness, enhance student success, and promote academic excellence.

Job description: 

The University College Advising Center is currently hiring Front Desk Associates who will serve both the University College and the University Center for Academic Excellence. The core responsibilities for this role are to greet visitors which may include students, parents, and UNCC staff employees and direct them to the correct resource. Answering calls and helping callers with any inquiries they might have. Lastly, checking students in for their appointments. Our center is open from 8am-7pm. Front Desk Associates will work 3hr shifts throughout the day during that timeframe to support our center. 

Responsibilities Include but are not limited to: 

• Greeting visitors in a courteous and professional manner 
• Addressing any inquiries  
• Answering phone calls  
• Checking in students for their appointments 
• Directing visitors to the correct person, office or department 
• Tidying up lobby 
• Gaining familiarity with our departments and the resources we provide