Director, HR Applications Support

UNC Charlotte

Part-Time
Closes on Tuesday, June 16, 2026

Job Description

The Director of Human Resources Applications Support provides strategic leadership and operational management for the university’s enterprise HR technology systems supporting human resources, payroll, and employee data administration. This includes Banner HR/Payroll/Position Control, UKG Workforce Ready, NinerTalent, and the Learning and Development portal. This position ensures the reliability, security, and integrity of critical HR systems that support essential university operations, regulatory compliance, and employee lifecycle processes. The director collaborates with Human Resources leadership, OneIT, and campus stakeholders to plan and implement system enhancements, integrations, and process improvements that increase operational efficiency and support institutional priorities. The position is responsible for directing business analysts, overseeing complex system initiatives, and ensuring effective delivery of HR data reporting and analytics that inform operational and strategic decision-making across the institution.
  • Directs the administration, configuration, and ongoing support of HR systems to ensure reliability, data integrity, and effective service delivery.
  • Collaborates with Human Resources leadership and functional units to support HR business processes and identify opportunities for system improvements and automation.
  • Leads the planning, implementation, testing, and deployment of HR system enhancements, upgrades, and related technology initiatives.
  • Establishes and manages governance and change management processes for HR system modifications and releases.
  • Oversees integrations between HR systems and other institutional systems, including finance, identity management, and third-party vendor solutions.
  • Directs the development and delivery of HR data reporting and analytics to support operational, compliance, and strategic needs.
  • Supervises HRIS staff, including assigning work, setting priorities, managing performance, and supporting professional development.
  • Serves as the primary liaison between Human Resources, Information Technology, and external vendors regarding HR systems and related initiatives.
UNC Charlotte
Director, HR Applications Support - 169927