Responsible for providing direct customer assistance and event support within the Popp Martin Student Union. This support includes but is not limited to: room set ups according to space assignment instructions, audiovisual connection setup in meeting rooms, various cleaning tasks within event spaces using environmentally safe cleaning chemicals, operating cleaning equipment such as vacuums, wiping, mopping, squeegeeing, emptying trash and assisting with minor room maintenance tasks as needed, meeting and greeting customers and guests and offering friendly and knowledgeable customer service, acting as a liaison between customers, reservations, and building services to ensure event success, resolving all customer concerns in a timely manner, ensuring all guests are comfortable and safe, and monitoring events to ensure they are conducted within the parameters of University and Student Union policies and guidelines. Employees must be able to stand for long periods of time. Some heavy lifting is required. Attention to details and good customer service skills is essential.