STW: UCAE SOS Peer Mentor & Success Guide (Fall 2026)

This is a joint application for SOS Peer Mentors & Success Guides, who will be serving during Fall 2026.

** IMPORTANT - Students interested in either positions should apply using this form.

Please do not apply through Hire-a-Niner. Only applications submitted through the form linked above will be considered.

Job descriptions:

49er Rebound Students Obtaining Success (SOS) is a peer-based mentoring program for undergraduate students experiencing academic difficulties or on academic probation. SOS is a semester-long program and is individually tailored to help students identify their unique challenges, improve academic performance, and return to good academic standing. SOS empowers students to identify strengths and challenges, develop academic and personal success strategies, and connect with appropriate campus resources.

49er Connect Success Guides are peer coaches who support other undergraduate students throughout the semester through one-on-one meetings, resource referrals, and campus events. Students can meet with their Success Guides as frequently or infrequently as they want to. Success Guides work with students to create individual plans for achieving their academic and social goals throughout the semester. Success Guides also send students regular emails to share information about campus events, academic calendar reminders, and helpful tips.

Eligibility

• You need to be in good conduct standing with the university. 
• Must be an undergraduate student who has been at UNC Charlotte for at least one semester (having earned at least 12 hours at UNC Charlotte).
• Maintain a minimum cumulative GPA of 3.0.
• Have 24+ earned credit hours.
• Will be enrolled in 6+ credit hours in the semester of employment.
• Must be positive, sensitive, trustworthy, non-judgmental, tactful, and supportive of students.
• Able to work collaboratively and independently as a member of the UCAE staff.
• Students should feel comfortable guiding peers through organizational strategies and technologies.
• Must possess strong organization and time management skills.
• Enthusiasm to work with UNC Charlotte students and a strong desire to help them succeed.
• Ability to create and foster interpersonal relationships with students and UCAE staff.
• Have effective oral and written communication skills.
• Technologies to be proficient in: G-Suite (Gmail, Google Meet, YAMM, Google Sheets) and Zoom.

Both SOS and Success Guide Positions

• Can earn International Peer Educator Training Program Certification (IPTPC, Levels 1,2, & 3) through the College Reading and Learning Association (CRLA).
• Both positions will provide accurate, organized and confidential records of every student interaction including in-person visits and phone or virtual support.
• Both positions will conduct individual academic skill consultations with students, working to help them identify and overcome areas of concern with strategies and follow-ups.

SOS Peer Mentor Additional Position Information

• Peer Mentors are required to attend weekly staff meetings / trainings on one (1) of the following days / times each week throughout the semester: 

                             Tuesday, 8:30 AM - 9:30 AM
                             Wednesday, 12:15 PM - 1:15 PM

• Peer Mentors should expect to support 5 mentees each semester.

Success Guide Additional Position Information

• Success Guides are required to attend bi-weekly staff meetings throughout the semester.
• Guides will attend bi-weekly one-on-one meetings with their Graduate Assistant support on the opposite weeks of staff meetings.
• Guides will manage  caseloads of 15-30 undergraduate students through individual meetings, email communications, messaging, and phone calls  .

Dates to Note

• Mandatory training: Thursday and Friday, August 13 & 14, 9:00 AM - 5:00 PM