Purpose of the Programs

Students Obtaining Success (SOS) is a peer-based mentoring program for undergraduate students experiencing academic difficulties or on academic probation. SOS is a semester-long program and is individually tailored to help students identify their unique challenges, improve academic performance, and return to good academic standing. SOS empowers students to identify strengths and challenges, develop academic and personal success strategies, and connect with appropriate campus resources.

49er Connect Success Guides are peer-based mentors who work with other undergraduate students looking for connection to other students through one-on-one meetings, resource referrals, and campus events. Students can meet with their Success Guides as frequently or infrequently as they want to. Success Guides create individual plans with students to support them in achieving their academic and social goals. Success Guides also send students bi-weekly emails with campus events, academic calendar reminders, and helpful tips for the semester. Success Guides also interact with their students through campus events and tabling sessions throughout the semester.

Students interested in applying to either position MUST fill out an application here: SOS Peer Mentor / Success Guide Application Form

Compensation and Hours

• Position averages 5 - 12 hours per week and pays $12.50 per hour.

Eligibility

• Must be an undergraduate student who has been at UNC Charlotte for at least one semester (having earned at least 12 hours at UNC Charlotte).
• Maintain a minimum cumulative GPA of 3.0.
• Have 24+ earned credit hours.
• Will be enrolled in 6+ credit hours in the semester of employment.
• Must be positive, sensitive, trustworthy, non-judgmental, tactful, and supportive of students.
• Able to work collaboratively and independently as a member of the UCAE staff.
• Students should feel comfortable guiding peers through organizational strategies and technologies.
• Must possess strong organization and time management skills.
• Enthusiasm to work with UNC Charlotte students and a strong desire to help them succeed.
• Ability to create and foster interpersonal relationships with students and UCAE staff.
• Have effective oral and written communication skills.
• Technologies to be proficient in: G-Suite (Gmail, Google Meet, YAMM, Google Sheets) and Zoom.

Both SOS and Success Guide Positions

• Can earn International Peer Educator Training Program Certification (IPETPC, Levels 1,2, & 3) through the College Reading and Learning Association (CRLA).
• Both positions will provide accurate, organized and confidential records of every student interaction including in-person visits and phone or virtual support.
• Both positions will conduct individual academic skill consultations with students, working to help them identify and overcome areas of concern with strategies and follow-ups.

SOS Peer Mentor Additional Position Information

• Peer Mentors are required to attend weekly staff meetings / trainings on one (1) of the following days / times each week throughout the semester: 
                               Tuesday, 8:30 AM - 9:30 AM
                               Wednesday, 12:15 PM - 1:15 PM
• Peer Mentors should expect to support 5 mentees each semester.

Success Guide Additional Position Information

• Success Guides are required to attend bi-weekly staff meetings throughout the semester on Wednesday's from 9:00 AM - 10:00 AM.
• Guides will attend bi-weekly one-on-one meetings with their Graduate Assistant support on the opposite weeks of staff meetings.
• Guides will manage caseloads of 15-30 undergraduate students through email communication (YAMM), individual meetings, text messages, and phone calls.

Dates to Note

• Mandatory training: Thursday - Friday, August 15th and 16th 9:00 AM - 5:00 PM