Schedule appointments for new or established patients Collect copays Obtain referrals Verify workers comp and no fault cases Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages Enters and scans patient’s demographic and insurance information into Epic Verifies insurance eligibility and benefit information; informs patients of insurance benefits Greets patients, family members and guests with a friendly smile Assists patients with signing in and completing registration Enters and scans patient’s demographic and insurance information into Epic Assists with other tasks as assigned