Transportation Driver
UNC Charlotte
Part-Time
Closes on Monday, February 17, 2025
Job Description
- Support day-to-day Transportation business needs as assigned by supervision, including Niner Transit, Niner Paratransit, e-scooters and pedal-assist bicycles, bicycle lockers, charter transportation requests, bus advertising, CATS/Light Rail operations and all other transportation-related services.
- Utilize University-provided two-way radios for appropriate and professional communication with supervisor and/or on-duty dispatcher for updates and passenger transfer information. Use proper radio language (10-codes).
- Identify and document vehicle defects on associated paperwork (DVIR, Vehicle Usage Log, etc.)
- Report to designated ADA pick-up and drop-off locations as directed by software-initiated schedule and/or on-duty dispatcher for scheduled and on-demand transfers, and provide safe point-to-point transportation.
- Properly secure mobility device aids (wheelchairs, walkers, etc.) for disability transportation program members in vehicles with appropriate tie-down restraints.
- Operate vehicle-equipped ADA ramp/lift and ensure passenger enters and exits the vehicle safely.
- Monitor the University's transit operation and provide feedback to PaTS supervisors regarding service levels, cleanliness and vehicle condition.
- Provide courteous and positive customer-service experiences to students, faculty, staff, and University guests through all interactions and supported services.
- Communicate professionally and respectfully with all customers, internal and external, and provide information, assistance and/or solutions to customers with questions, concerns and/or complaints to ensure they are appropriately handled.
- Independently identify concerns that may negatively impact a customer’s experience and report to appropriate supervisory staff.
- Independently perform routine pre/post-trip vehicle inspections, identifying both the condition and operational capacity of all vehicle systems by checking fuel levels, tires, wiper blades, lights, audible and visual vehicle warning systems, ADA lift/ramp and accessory components, etc.
- Report vehicle defects to supervisor and document on the Driver/Vehicle Inspection Report (DVIR)
- Monitor email and driver’s mailbox on a daily basis and respond accordingly.
- Access and print the driver paperwork for your shift and review schedule information for updated passenger transfer information. Prepare and complete paperwork, logs and records legibly and completely, as required.
- Access appropriate vehicle keys from the key box and sign the vehicle out on the Vehicle Activity board.
- Fuel vehicles daily at the end of each shift.
- Clean vehicles by removing trash, wiping down hard and soft surfaces and washing exterior.