Benefits Leave of Absence Consultant
UNC Charlotte
Part-Time
Closes on Monday, May 19, 2025
Job Description
- Serves as subject matter expert
- Consults employees regarding eligibility, impacts to benefits and processes
- Reviews applications and determines eligibility for benefits
- Scans/files documents received and completes system entries
- Completes and sends required forms and communications
- Reviews medical certifications, and provides instructions if incomplete/ insufficient
- Makes decisions to approve/deny cases
- Reviews Fitness for Duty (FFD) certifications and processes returns
- Refers cases to the (ADA) Coordinator, as needed
- Updates the system to close cases
- Collaborates with others to gather information, follow-up, and resolve issues
- Reviews data from designated systems to monitor current cases
- Determine and take actions needed within established deadlines, to ensure compliance of federal, state and university rules and regulations
- Audits cases and works with employees and departments to adjust time keeping/leave entries
- Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership
- Counsels employees on benefits continuation and conversion/portability options, specific to the type of leave of absence
- Generates benefits billing, according to employees decisions about continuation, and processes transactions
- Reconciles premiums and takes actions accordingly
- Researches and interprets policies for leave of absence (LOA) cases
- Consults with LOA team, leadership, legal affairs and other departments as needed
- Identifies and implements process improvements
- Creates and updates process documentation
- Provide general benefits team and project support
- Provides other consultations/benefits administration, as assigned
- Conducts benefit presentations
- Provides support for benefits open enrollment, and events
- Other related duties as assigned and desired