Benefits Leave of Absence Consultant

UNC Charlotte

Part-Time
Closes on Monday, May 19, 2025

Job Description

Process leave cases (65%):
  • Serves as subject matter expert
  • Consults employees regarding eligibility, impacts to benefits and processes
  • Reviews applications and determines eligibility for benefits
  • Scans/files documents received and completes system entries
  • Completes and sends required forms and communications
  • Reviews medical certifications, and provides instructions if incomplete/ insufficient
  • Makes decisions to approve/deny cases
  • Reviews Fitness for Duty (FFD) certifications and processes returns
  • Refers cases to the (ADA) Coordinator, as needed
  • Updates the system to close cases
  • Collaborates with others to gather information, follow-up, and resolve issues
Generate reporting (10%):
  • Reviews data from designated systems to monitor current cases
  • Determine and take actions needed within established deadlines, to ensure compliance of federal, state and university rules and regulations
  • Audits cases and works with employees and departments to adjust time keeping/leave entries
  • Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership
Benefits continuation and billing (10%):
  • Counsels employees on benefits continuation and conversion/portability options, specific to the type of leave of absence
  • Generates benefits billing, according to employees decisions about continuation, and processes transactions
  • Reconciles premiums and takes actions accordingly
Policies/Procedures, and Process Documentation (10%):
  • Researches and interprets policies for leave of absence (LOA) cases
  • Consults with LOA team, leadership, legal affairs and other departments as needed
  • Identifies and implements process improvements
  • Creates and updates process documentation
Provides other support (5%):
  • Provide general benefits team and project support
  • Provides other consultations/benefits administration, as assigned
  • Conducts benefit presentations
  • Provides support for benefits open enrollment, and events
  • Other related duties as assigned and desired
UNC Charlotte
Benefits Leave of Absence Consultant - 148180