Provides clinical assessment and intervention utilizing the nursing process Provides support and collaboration with Landmark staff to ensure favorable patient outcomes Promotes a customer service-oriented approach to care delivery Triage clinical calls and email requests Warm handoff to advanced clinicians or physicians when appropriate RN appropriate patient management including medication reviews and updates, medication questions, plan of care reviews, immunization questions Collaborate with LM1 APCs, On call providers, longitudinal care team and community providers when appropriate