Residential Program Team Lead /QP

Join a mission‑driven team committed to empowering people with disabilities to live meaningful, self‑directed lives.

Do you enjoy supporting individuals as they pursue their goals and connect with their communities?

Do you want to work for an organization that values teamwork, professional growth, and person‑centered care?

Monarch NC is seeking a dedicated Residential Program Lead to oversee our Residential Care team in Winston‑Salem, North Carolina. We provide high‑quality, trauma‑informed support for people with intellectual and developmental disabilities (IDD), mental illness, and substance use disorders.

About the Role

As a Residential Program Lead, you will provide overall management, supervision, and clinical oversight for assigned residential program(s). You will ensure high‑quality, person‑centered services that help individuals achieve their personal goals, enhance their quality of life, and participate more fully in their communities.

In this leadership role, you will:

• Serve as the Qualified Professional (QP) for assigned individuals.
• Provide guidance and support to residential staff.
• Conduct initial and ongoing assessments.
• Monitor individual progress and evaluate the effectiveness of Person‑Centered Plans (PCPs).
• Ensure regulatory compliance and the effective daily operation of the program.
• Collaborate with families, team members, and community partners.

Required Qualifications

Candidates must meet North Carolina Qualified Professional (QP) criteria per 10A NCAC 27G .0104, with one of the following:

• Bachelor's degree (non‑Human Services) + 4 years full‑time experience with the population served, OR
• Associate or Bachelor’s degree (Human Services) + 2 years full‑time experience with the population served, OR
• Master’s degree (Human Services) + 1 year full‑time experience with the population served.

Additional Requirements

• Ability to work both independently and collaboratively, demonstrating strong initiative and accountability.
• Knowledge of IDD services, regulatory requirements, and service definitions.
• Excellent communication skills for working with individuals, families, staff, supervisors, and external partners.
• Comfort with technology and willingness to use an electronic health record system for documentation and review.

Why Work at Monarch NC?

We believe that in order to provide exceptional support, we must also support our team. Monarch employees enjoy a robust benefits package including:

• Employee Care Fund for staff experiencing unexpected financial hardship
• Medical, Dental, and Vision Insurance (for full‑time employees)
• Paid Time Off, including 10 paid holidays
• Eligibility for the Federal Student Loan Forgiveness Program
• Employee Development Program
• Retirement Plan (for full‑time employees)
• Employee Referral Program
• Employee Assistance Program

…and so much more.

Join Us

If you are a North Carolina Qualified Professional who is passionate about supporting people with disabilities as they pursue their goals, make their own choices, and live fulfilling lives, we would love to meet you.

Apply today and help us continue building strong, person‑centered residential communities across North Carolina.