STW: Niner Guide Trainer Fall 2025 - Spring 2026
UNC Charlotte Undergraduate Admissions
Student Temp Wage
Closes on Tuesday, January 21, 2025
Job Description
The Visit Program under the direction of the Undergraduate Admissions Office is responsible for maintaining a team of knowledgeable tour guides, Niner Guides, to recruit prospective undergraduate students. General duties include training Niner Guide trainees and assisting the Tour Captains with general tour operations.
Responsibilities:
Facilitate lessons for Niner Guide training sessions.
Mentor a small group of 4-6 Niner Guide Trainees through weekly study sessions and 1:1 meetings.
Provide regular coaching and feedback to new tour guides through weekly shadow tours and a final evaluation.
Other similar related responsibilities as assigned or required.
Preferred Skills:
- Ability to work on-campus at the Gage Undergraduate Admissions Center.
- A student in good standing with at least one (1) year of coursework.
- Demonstrated excellent written and verbal communication skills.
- Ability to relate to a diverse population.
- Ability to deal with confidential material professionally.
- Ability to manage multiple tasks.
- Ability to deal with high stress and fast-paced office environment.
- Ability to convey confidence and manage requests with strong attention to
detail, exceptional guests service skills, problem-solving and critical
thinking.
- Ability to work a structured schedule during the operating hours of 8:00 AM
to 5:00 PM, Monday - Friday.