Collections Manager

UNC Charlotte

Part-Time
Closes on Saturday, January 24, 2026

Job Description

This position provides specialized accounting services within the Office of the Bursar related to student loans and past-due account collections. It is primarily responsible for the monthly monitoring, communication, collection, tracking, and reporting of all past-due accounts in compliance with NC GS 116-143, NC GS 147-86, and OSC policies. It negotiates and establishes repayment plans with debtors, refers delinquent accounts to the N.C. Dept of Justice as well as the N.C. Dept of Revenue (NCDOR) for SODCA purposes, and places accounts with collection agencies. This position is responsible for the proper charging of interest and late fees on past-due accounts, application of payments received through NCDOR and collection agencies, and remittance of invoice payments for collection and loan processing services. It is also responsible for completing daily tasks associated with the advance, management, consolidation, verification, and reassignment of the Federal Perkins and University institutional loan programs.

  • Past-Due Account Collections Management
  • Loan Service & Collections Management
  • Collections Monitoring & Reporting
  • Customer Service
UNC Charlotte
Collections Manager - 161272