Benefits Leave of Absence Manager

UNC Charlotte

Part-Time
Closes on Monday, February 23, 2026

Job Description

LOA Operations 50%
  • Oversee daily LOA operations, including case management, consulting, processing, and employee communication.
  • Ensure consistent application of LOA policies and procedures across the organization.
  • Lead and participate in cross-functional meetings with Benefits, Payroll, Employee Relations, Legal, Workers’ Compensation, and LOA teams to align policies, resolve issues, and drive initiatives.
  • Maintain the Kronos LOA module, ensuring data integrity and timely transaction processing.
  • Manage benefits billing for employees on leave, directing staff to track and complete related transactions.
  • Administer benefits for employee/dependent deaths, as well as bereavement and community service leave programs.
  • Monitor the HR ticketing system to ensure timely and accurate responses to LOA requests.

Training and Leadership 25%
  • Partner with the Benefits Director on strategic initiatives, policy development, documentation, and improvements.
  • Deliver training and presentations for employees and managers on benefits programs and updates.
  • Provide backup support to the Benefits Director when unavailable.
  • Offer empathetic, solutions-focused guidance on complex benefit cases, balancing compliance with employee well-being.
  • Address employee questions by interpreting benefit policies and procedures.

Compliance and Reporting 10%
  • Monitor regulatory changes and compliance to ensure adherence to federal, state, and University guidelines, HIPAA guidelines.
  • Manage specified annual reporting requirements (e.g., bereavement, voluntary shared, parental, and bonus leave), and support Annual Personal Leave Offer, and Leave Attestation.

Supervision 10%
  • Recruit, lead, and evaluate a team of two LOA staff.
  • Set goals, develop work plans, and monitor performance.
  • Provide coaching, training, and motivation to staff.
  • Foster a collaborative and positive work environment.

Other Essential Duties as Assigned 5%
  • Benefit / HR related projects.
UNC Charlotte
Benefits Leave of Absence Manager - 162250