Greets patients as they arrive and manages 20 minute wait time Assists patient with intake processes including copying required documents Collects co - payments, co - insurance and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Processes walk - in patients and visitors Answers phones and schedules appointments Manages medical records (maintains, files / scans, prepares for schedule) Ensures all correspondence is scanned and / or filed in a timely manner Processes requests for medical records release and maintains appropriate logs Performs all other related duties as assigned