Employee performs a range of student services and related administrative work within the UNC Charlotte Niner Central Student Services. This position is characterized by tasks that follow prescribed laws and guidelines, as well as focusing on student academic, social, and emotional development. Work includes managing, administering, directing, promoting, and leading activities in the areas of financial aid, registration, student accounts, campus life, and other administrative units dedicated to student service. Employee is responsible for managing data using a variety of computer applications, making independent decisions within federal, state, and university policy, interpreting, communicating, and adhering to policies and procedures, developing and establishing adequate internal controls to support legislation, evaluating patterns and recommending alternatives, student development, developing and maintaining effective working relationships with and among students, parents, faculty, and staff, and other external entities and providing excellent customer service. This work may also include research, planning, development, and implementation of student programming in response to student and university needs. Work will often require extensive contact with counterparts and colleagues at other Universities, as well as the campus community, to explain programming options, processes, policies, and procedures. Employee is required to exercise confidentiality in accordance with policy and applicable state, federal, and local laws such as FERPA (Family Educational Rights and Privacy Act), PCI (Payment Card Industry), and HIPAA (Health Insurance Portability and Accountability Act). Employee will also be expected to contribute to administrative decisions regarding labor, budget management, facilities, and inventory management, program expenses within current funding levels, as well as projecting future expenses for program continuation, development, and implementation.
UNC Charlotte
Assistant Director - 162453
